• Follow us


Top 10 personal technologies to support digital business

Adoption of virtual assistants (VAs) to support quotidian tasks is becoming more and more common in the consumer realm — users today are already well-acquainted with the likes of Apple’s Siri, Google Assistant, Amazon Alexa and Microsoft Cortana.

These technologies have now begun to migrate to the business world in order to facilitate superior office organisation and task management. Faced with an increasingly saturated Virtual Assistant (VA) market, deciphering which technologies represent real opportunities for end customers and which are currently too immature to warrant attention, can prove a challenge for businesses. Yet a well-informed decision on VA adoption can have big business impact.

Innovation within the personal technology space is ubiquitous, and a large percentage of companies have established digital initiatives linked with personal performance and behaviour. These initiatives will in turn enable personal technologies to take a central role in driving and supporting digital business. Personal technologies should be employed by organisations to support the end customer’s digital-business-outcome-driven use cases.

With this in mind, here are the 10 most effective technologies that technology leaders should begin to incorporate into their roadmaps and strategies.

1. Machine learning/Artificial intelligence

Machine learning (ML) is a subset of artificial intelligence (AI), and functions by extracting knowledge and patterns from a series of observations. This technology is also deployed in industrial and commercial industries to automate processes and identify patterns.

ML is a rapidly evolving technology with a diverse range of potential business applications, from digitisation (improvising efficiency by automating tasks) to business function optimisation, which includes fraud detection and identifying customer behaviour patterns. Crucial to the successful application of ML is the quality of the input data as well as regular system maintenance.

2. Virtual assistant

Awareness of VAs is steadily increasing. While some developers are repackaging their consumer VAs as a business offering, others are creating new enterprise-specific VAs altogether. The opportunities that VAs pose for businesses include instant responses and access to information that will increase productivity and improve client interactions. Nevertheless, companies are advised to tread cautiously and adopt VA technology with diligence in light of legitimate technical and security concerns currently surrounding the field.

3. Immersive technology (AR/VR/MR)

Immersive technology has the potential to change how users and employees interact with physical and digital environments and their devices. This particular technology mixes the real world with the digital, but is currently in the nascent stages of the development process. Potential business applications include employee training, as well as maintenance and repair across a variety of industries, such as design and healthcare. However, business should heed caution and ensure they can distinguish between fact and the hype surrounding this new emerging technology.

4. 3D printing

3D printing technology offers the possibility of creating a near-infinite range of objects in a wide variety of materials. The technology has already enjoyed mainstream success — as such, it will continue to undergo rapid growth and development. 3D printing will allow organisations to reduce product cycle times and create one-off products, including medical implants. The technology will also offer unique aerospace applications, such as creating more lightweight components. While there are concerns about trade secrets and IP in this field, new printer models and materials are constantly emerging.

5. Location ssensing/tracking (of things and people)

Location sensing/tracking technologies offer organisations the capability to track the position of people or things, creating business applications that link digital objects to the physical world. Currently, there are around 25 of these such technologies in existence — all with varying degrees of accuracy and pricing. Enterprises are faced with a wide variety of business opportunities for consideration. These technologies offer a variety of business opportunities: from location-aware car insurance to real-time usage and tracking for medical machinery in hospitals. It should be caveated that customer consent and data privacy are the main concerns surrounding this particular technology, and are more than capable of causing significant and even irreparable brand damage.

6. 3D cameras

Latest advancements in 3D camera technology enables depth in images, allowing business to measure objects and utilise 3D content for logistical planning purposes, as well as gesture and facial recognition. With the adoption of this technology, businesses will have the potential to streamline their processes. However, once again, organisations must be conscious of the difference between tangible possibilities and hype. In addition, enterprise-level 3D camera solutions can currently be prohibitively expensive.

7. Biometrics authentication

Biometrics authentication relies on the inherent and unique biological features of a user to facilitate facial or iris recognition. Microsoft has developed Windows Hello, which requires a 3D camera and recognises faces and fingerprints; these solutions are more secure than passwords or PINs. Different biometrics technologies vary in how far along they are in the development process — while some are still in the early adoption phase, others (such as fingerprint or voice authentication) have already reached relative maturity. Adopting and applying biometrics technology could allow more streamlined mobile purchasing and more effective building security. Essentially, any organisation with scope to employ faster and easier authentication would benefit from biometrics.

8. Wearables

Wearables span a wide variety of technologies, from mature wristbands to first-generation virtual reality (VR) headsets. As such, wearables offer potential business opportunities across several industries — from medical smart patches to mobile payments to industrial repairs. Device selection is only one part of the wearables process, and businesses should first consider how they fit within the digital business.

9. Chatbots

Already available at varying levels of maturity, chatbots are conversation interface and automation tools. While enterprises will encounter no difficulty when finding a platform, there is very little standardisation across products. Chatbots boast a range of applications: replacing human service assistants in call centres and carrying out simple internal tasks such as scheduling. Given the fragmented and immature nature of the chatbot market, businesses should consider their selection a tactical decision that could change in the future.

10. Wireless power

Wireless power — which enables wire-free charging of electronic devices — is currently available in two forms. Power harvesting gathers power from environmental sources (such as light or heat), while wireless charging allows users to travel without cables. The majority of consumer devices do not yet support wireless charging, and it is seldom an essential aspect of a digital business offering. Nevertheless, adoption of wireless power can render processes more convenient and effective by increasing battery life. It can also — in a few specialised verticals, such as electric car charging — transform the industry.

Annette Jump, Senior Research Director, GartnerImage source: Shutterstock/Vasin Lee

Read More

Leave A Comment

More News

Latest ITProPortal news

Ryuk ransomware "still going strong" 2019-02-20 11:00:19Multiple groups still using Ryuk to extort money from companies.

Keep your business centre operations running 24/7 with 2019-02-20 08:00:40Reboot to restore solutions help IT admins take a preventive approach to computer management at business centres, thus enhancing the availability and

Microsoft uncovers major hacking attempts against EU organisations 2019-02-20 07:30:44Firms across Europe were hit in the attacks.

Qualcomm unveils most powerful 5G modem 2019-02-20 07:00:06Second-generation X55 modem will hopefully power the first 5G smartphones.

12 billion devices will be internet-connected by 2022 2019-02-20 06:30:28Up to four billion IoT devices will be online soon, Cisco estimates.

UK companies still worried about cyber risks 2019-02-20 06:00:38They fear 5G, but they're willing to invest.

Don’t let the tech takeover: Time rich, mindfulness 2019-02-20 06:00:22With today’s data-driven on-demand economy, we are winning back some of that precious time. But are we getting the most out of it?

The technology trust gap that’s hurting sales efforts 2019-02-20 05:30:02Here are my five key steps to get salespeople onboard with technology projects:

Why hackers love mainframe passwords – and what 2019-02-20 05:00:37Why are IBM’s mainframe customers seemingly reluctant to upgrade their security by incorporating multi-factor authentication?

Reflecting on data privacy for 2019 – Why 2019-02-20 04:30:11Below, six industry experts give their take on why data security needs to be at the heart of operations, and their opinions on what can be done to ens

Shipping on the cusp of a digital wave 2019-02-20 04:00:42Despite its significance, the industry still remains largely untouched by digital transformation and efficiencies it can bring.

Microsoft Surface Go review 2019-02-19 12:19:33An ideal pocket-sized budget work companion, but don't expect anything earth-shattering.

TechRadar: Internet news

The Samsung Galaxy Fold just changed the future 2019-02-20 20:04:54The Fold is too expensive, weird and thick for the mainstream… but this is just the beginning.

Best security camera: keep an eye on your 2019-02-20 19:53:36We've collected together all of the best smart security cameras for keeping your house safe when you're not around.

YouTube TV: Everything you need to know about 2019-02-20 19:42:38Watch out cable, YouTube TV is here to liberate the contract-bound masses. Here's everything you need to know.

Best running headphones 2019: our top 10 choices 2019-02-20 19:17:39From tarmac to trail, the best running headphones will keep your tunes going right up to the finish line.

Best Samsung Galaxy S10e pre-order plans and prices 2019-02-20 19:14:50Samsung's Galaxy S10e is supposedly its more affordable offering, but you can save even more with these plans

Best Samsung Galaxy S10 Plus pre-order plans and 2019-02-20 18:50:12The larger of Samsung's Galaxy S10 phones obviously costs the most, so here's how you can nab it for less.

Samsung's new Galaxy Fit and Fit E are 2019-02-20 18:47:15If you're going to release a fitness tracker these days, you need something exciting... but only the price might attract you.

Best Samsung Galaxy S10 pre-order plans and prices 2019-02-20 18:36:04Samsung's latest flagship will no doubt be its best to date, and here's how you can ensure you get your hands on it.

Remote code execution vulnerability discovered in WordPress 2019-02-20 18:31:48Researchers have discovered a critical flaw that could allow hackers to gain complete control over a user's WordPress blog.

Samsung Galaxy S10 Plus vs Samsung Galaxy Note 2019-02-20 18:20:13The Galaxy S10 Plus has a screen the same size as the Galaxy Note 9, but what else is similar?

Best Samsung Galaxy S10 outright prices in Australia: 2019-02-20 18:14:28Samsung's next flagship series, the Galaxy S10, has been revealed – here's how you can secure your pre-order.

Here's everything that launched at Samsung Unpacked 2019 2019-02-20 17:25:39Samsung just announced a huge number of new devices, so we've rounded up the info you need on them all right here.

TechCrunch » Enterprise

As GE and Amazon move on, Google expands 2019-02-15 13:06:48NYC and Boston were handed huge setbacks this week when Amazon and GE decided to bail on their commitments to build headquarters in the respectiv

Zendesk just hired three former Microsoft, Salesforce and 2019-02-14 17:19:22Today, Zendesk announced it has hired three new executives — Elisabeth Zornes, former general manager of global support for Microsoft Office, as

Peltarion raises $20M for its AI platform 2019-02-14 14:46:30Peltarion, a Swedish startup founded by former execs from companies like Spotify, Skype, King, TrueCaller and Google, today announced that it has rais

AWS announces new bare metal instances for companies 2019-02-14 10:42:36When you think about Infrastructure as a Service, you typically pay for a virtual machine that resides in a multi-tenant environment. That means, it&r

Zoho’s office suite gets smarter 2019-02-14 09:00:17As far as big tech companies go, Zoho is a bit different. Not only has it never taken any venture funding, it also offers more than 40 products that r

Google says it’ll invest $13B in US data 2019-02-13 13:39:30Google today announced that it will invest $13 billion in data centers and offices across the U.S. in 2019. That’s up from $9 billion in investm

Block Kit helps deliver more visually appealing content 2019-02-13 11:03:20Slack has become a critical communications tool for many organizations. One of the things that has driven its rapid success has been the ability to co

Fiverr acquires ClearVoice to double down on content 2019-02-13 08:00:50Fiverr is acquiring ClearVoice, a company that helps customers like Intuit and Carfax find professionals to write promotional content. The two compani

Google and IBM still trying desperately to move 2019-02-12 17:14:57When it comes to the cloud market, there are few known knowns. For instance, we know that AWS is the market leader with around 32 percent of market sh

Donde Search picks up $6.5 million to help 2019-02-12 17:00:23Donde Search has just closed a $6.5 million Series A investment led by Matrix Partners, with participation from previous investors such as senior lead

Glide helps you build mobile apps from a 2019-02-12 11:10:51The founders of Glide, a member of the Y Combinator Winter 2019 class, had a notion that building mobile apps in the enterprise was too hard. They dec

Datadog acquires app testing company Madumbo 2019-02-12 10:00:26Datadog, the popular monitoring and analytics platform, today announced that it has acquired Madumbo, an AI-based application testing platform. &ldquo

Disclaimer and Notice:WorldProNews.com is not responsible of these news or any information published on this website.