• Follow us

Internet

Danger signs for the CMDB

An accurate configuration management database, or CMDB, is the foundation for functions that contribute to critical business performance. Areas such as service management, operations management, asset management, cyber security, cloud operations, and organisational compliance with regulations all fall under this umbrella, and all of these functions rely on accurate information residing in the CMDB.

It’s a vital tool for keeping the organisation's technology assets in order, but it would be unwise to rely on it without a few safeguards in place. The CMDB is made up of many types of configuration items (CIs). These must be kept accurate, else the organisation risks a lot of pain for a lot of employees’ roles as they struggle to make sense and react in a timely manner to the needs of the business. At the very least, many business functions will be slowed down and the pace of innovation and simple daily operation will be severely curtailed.

When the CMDB is not accurate, managers can’t lock down systems securely, can’t see service levels of business performance; it becomes more than a little challenging to maintain asset registers and maintain assets healthily, securely and compliantly.

What does this all mean for the business, for customer service, for revenue? It means that nothing will be fine-tuned, as the technology layer that underlies essential business services creaks and struggles to catch up to a business that wants to be moving more fluidly at the pace of its customers, the market, and competitors.

Perils of the inaccurate CMDB

Top of the list is if the organisation relies on manual updates done by human beings. It’s a general life law, but anything done manually won’t be as accurate, timely or extensive as that from a well-configured, automated process.

Bear in mind what the IT team might be dealing with for a medium-sized organisation or above: technology updates, patches, many network devices, IoT devices , perhaps BYOD - there’s a potential myriad of information to absorb and include around the hardware, firmware, and software that manual entry simply can’t keep up with for the average business.

Often related, the issue of simply not seeing all the issues that may affect technology performance. With devices and changes coming from all angles, it’s a very common challenge to the IT ‘Nights Watch’ that keeps the metaphorical white walkers away from the castle keep.

In fact, to see across all devices, colocation, cloud services and the data centre, it’s easy to get a feel for how many assets in the stack affecting the CMDB. If the view of these assets is not ‘wide’ then the business can’t see all of them, and therefore risks noncompliance, ill technology health and underlicensing. Where a CMDB might lack sufficient data on each asset the view is not ‘deep’. In that case the business can’t really see the detail on each asset, and the same risks as before apply, but magnified in the event that the data that is digested may prove to offer a false sense of security against misunderstood and unseen risks.

A serious issue for those in control of either charging for services consumed, or ensuring that internal customers can understand the health of the services they use and offer out to external customers, is where the CMDB doesn’t help with understanding usage.

If any of these challenges rings true - or if you decide to investigate and find that they are affecting the business, there are ways to turn the situation around.

There’s a list of features that you want to look for within a couple of solution areas. The first being data centre infrastructure management (DCIM), the second being Technology Asset Management (TAM). Overall these are a boon as they help the IT team coordinate between facilities and IT, aid compliance and overall risk reduction, manage the human risk factor and layer on top energy and usage savings.

Key to these are an asset explore function that takes the hard work out of searching for and understanding the status of all technology assets on the network. Then the functionality needed on top includes some form of asset optimiser, for obvious reasons, as well as very useful extras that can build around including energy optimisation and system utilisation monitoring - all of which can coexist within one solution set.

The benefits to seek are: a single source of genuine truth for the whole list of assets, understanding these asset dependencies for software, hardware, and the network, monitor for asset changes, integrate business and security systems, and (no one’s favourite feature, but none-the-less essential) reporting and auditing made simple through automation. These solve a range of common issues around chain of custody, security, and record keeping.

To start this journey, take a good look at what the situation really is, under the surface in the business. Discover if things are really ‘OK’, or if under the surface there are frustrations and ‘could be betters’. The solution could be a couple of acronyms that together combine automation, analysis, workflow and monitoring to increase agility and achieve efficient cost effective management across the entire technology stack. And that sounds like a recipe to make anyone happy.

Mark Gaydos, Chief Marketing Officer, Nlyte SoftwareImage Credit: Coffee / Pixabay

Read More



Leave A Comment

More News

Latest ITProPortal news

Best web hosting services for 2019 2019-05-22 14:45:26If you are confused about website hosting, then this is the place to start your search

What is Big Data? Everything you need to 2019-05-22 09:20:51Big Data: What’s New  10/05 - FEATURE - Lisa Andreou/Acxiom - Banking on big data - The importance of big data keeps growing, but how can r

EE reveals launch of UK 5G for businesses 2019-05-22 08:00:40Six cities, five devices and multiple plans for starters.

Nokia CEO says Huawei ban could help its 2019-05-22 07:30:37Block on Huawei tech could be good for its rivals and former partners.

Tech is playing a key role in building 2019-05-22 07:00:40Most companies aren't ready for the workplace of the future.

From the Nigerian prince to London Blue – 2019-05-22 07:00:27Agari recently conducted a deep research campaign into a particularly prolific Nigerian gang we have dubbed London Blue.

Ransomware vs. SMBs – who will prevail in 2019-05-22 06:30:14What are the key steps SMBs should go through to increase their cybersecurity with regards to ransomware?

Kaspersky warns of major rise in DDoS attacks 2019-05-22 06:30:11Hour-long DDoS attacks have surged almost 500 per cent.

How FinOps can help you manage your cloud 2019-05-22 06:00:54IT Pro Portal Q&A with J.R Storment, Co-Founder, Cloudability.

Three key takeaways from the 2019 Verizon Data 2019-05-22 06:00:51XMCyber's Menachem Shafran helps you take advantage of the 2019 Verizon Data Breach Investigations Report.

Microsoft calls for a US GDPR 2019-05-22 06:00:20Tech giant promotes need for federal data legislation.

Disruptive leadership in the era of digital transformation 2019-05-22 05:30:28If you’re not experimenting, you’re falling behind.

TechRadar: Internet news

The best 2-in-1 laptop 2019: find the best 2019-05-21 18:58:42Alongside the impressive HP Spectre x360 15T (2019), these are the best 2-in-1 laptops around.

Vizio’s budget V-Series will offer 4K and Dolby 2019-05-21 18:17:56Vizio’s stacked 2019 TV lineup includes a 3,000-nit TV and several ultra-budget Dolby Vision screens.

Apple now accepts 2018 MacBooks into its keyboard 2019-05-21 18:15:13Apple has expanded its keyboard repair program to cover all MacBooks with Butterfly keyboards.

Digital transformation could be causing security risk 2019-05-21 17:50:32A new report from Thales and IDC has shed light on a growing security gap among European businesses.

Google Pixelbook 2: what we want to see 2019-05-21 17:40:10Here’s everything we want to see from the Google Pixelbook 2

The best student laptops: all the best options 2019-05-21 17:07:31The best laptops for college students – everything from Chromebooks to the new Dell XPS 13.

Sharks vs Blues NHL live stream: how to 2019-05-21 17:03:33Who will get a shot at the Stanley Cup? We’ll show you how to live stream the NHL San Jose Sharks vs St. Louis Blues action from anywhere.

Why you should care about the 2019 VW 2019-05-21 16:04:13Far from taking control out of your hands, smart optimization could make tomorrow's cars a joy to drive.

DDoS attacks soar after long period of decline 2019-05-21 15:33:47New research from Kaspersky Lab has revealed that new DdoS-for-Hire websites have reignited cybercriminals' interest in DDoS attacks.

Honor 20 vs Honor 10 2019-05-21 15:26:42The Honor 20 is the brand's latest affordable flagship, but how different is it really to the Honor 10?

Huawei Android ban: Time for Honor to rise 2019-05-21 15:02:51Honor might be Huawei's secret weapon

Opera jumps into gaming with Opera GX browser 2019-05-21 14:59:15Opera has announced an upcoming 'gaming' browser called Opera GX, but specified no features.

TechCrunch » Enterprise

Robin picks up $20 million Series B to 2019-05-20 08:37:24Robin Powered, a startup looking to help offices run better, has today announced the close of a $20 million Series B funding. The round was led by Tol

Wagestream closes $51M Series A to plug the 2019-05-20 08:35:08Getting your work wages on a monthly (not weekly nor biweekly) basis has become a more widespread trend as the price of running payrolls has gone up,

Under the hood on Zoom’s IPO, with founder 2019-05-17 14:00:22Extra Crunch offers members the opportunity to tune into conference calls led and moderated by the TechCrunch writers you read every day. This week, T

HPE is buying Cray for $1.3 billion 2019-05-17 09:50:35HPE announced it was buying Cray for $1.3 billion, giving it access to the company’s high-performance computing portfolio, and perhaps a foothol

Health at Scale lands $16M Series A to 2019-05-17 09:00:53Health at Scale, a startup with founders who have both medical and engineering expertise, wants to bring machine learning to bear on healthcare treatm

Unveiling its latest cohort, Alchemist announces $4 million 2019-05-16 11:30:08The enterprise software and services-focused accelerator Alchemist has raised $4 million in fresh financing from investors BASF and the Qatar Developm

SugarCRM moves into marketing automation with Salesfusion acquisition 2019-05-16 10:06:35SugarCRM announced today that it has acquired Atlanta-based Salesfusion to help build out the marketing automation side of its business. The deal clos

OpenFin raises $17 million for its OS for 2019-05-16 09:01:51OpenFin, the company looking to provide the operating system for the financial services industry, has raised $17 million in funding through a Series C

VMware acquires Bitnami to deliver packaged applications anywhere 2019-05-15 12:52:01VMware announced today that it’s acquiring Bitnami, the package application company that was a member of the Y Combinator Winter 2013 class. The

Tealium, a big data platform for structuring disparate 2019-05-15 11:11:57The average enterprise today uses about 90 different software packages, with between 30-40 of them touching customers directly or indirectly. The data

Solo.io wants to bring order to service meshes 2019-05-15 11:05:07As containers and microservices have proliferated, a new kind of tool called the service mesh has developed to help manage and understand interactions

Egnyte brings native G Suite file support to 2019-05-15 09:10:55Egnyte announced today that customers can now store G Suite files inside its storage, security and governance platform. This builds on the support the


Disclaimer and Notice:WorldProNews.com is not responsible of these news or any information published on this website.